Onsite / Online Training
Onsite / Online Trainings can be cancelled by the participant by sending a mail to training@digsilent.de. Depending on the time remaining until the training, cancellation costs will be incurred, which are listed below.
• Up to 4 weeks before the course: at no cost
• Up to 2 weeks before the course: 50% of the course fee
• Less than 2 weeks before the course: 100% of the course fee
DIgSILENT GmbH reserves the right to cancel a course due to insufficient participants up to 4 weeks before the beginning of the course. In the event that an already confirmed course needs to be cancelled due to force majeure (e.g. due to illness of the trainer), participants will be informed as soon as possible and course fees already paid will be reimbursed. Further claims are excluded, unless the cancellation of the course is due to gross negligence on the part of DIgSILENT GmbH.
Self E-Learning
By ordering a Self E-Learning course, you agree that the execution of the contract for the digital content will begin before the cancellation period expires. By ordering a Self E-Learning course, you also acknowledge that you lose your right of cancellation when the execution of the contract begins.
As Self E-Learning courses are made available immediately after the order process has been completed, there is no right of cancellation for these.
